Shipping policy

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 10-12 business days. Orders are not shipped on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Please allow additional days in transit for delivery. 

 

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment	Estimated delivery time
Domestic (off-the rack purchase)	4-5 business days
Domestic (If the item is made to order)	10-12 business days
International (made to order)	20-25 business days

 

Delivery delays can occasionally occur. 

 

One day delivery is possible if the product is in stock.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email or WhatsApp number once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

SIFANNA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

SIFANNA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

 

International Shipping Policy

We ship outside of India, but the shipping fees will be borne by the customer.